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How to Create a WhatsApp Channel|വാട്ട്സാപ്പിൽ എങ്ങനെ ഒരു ചാനൽ ക്രീയേറ്റു ചെയ്യാം
How to Create a WhatsApp Channel
Step 1: Update Your WhatsApp. Ensure you have the latest version of WhatsApp installed on your device. ...
Step 2: Open WhatsApp. Launch WhatsApp on your device.
Step 3: Explore the Channels Tab. ...
Step 4: Create Your Channel. ...
Step 5: Invite Subscribers. ...
Step 6: Start Sharing Content.
1. WhatsApp Business App or WhatsApp Business API: WhatsApp offers two primary solutions for businesses: the WhatsApp Business App and the WhatsApp Business API.
WhatsApp Business App: This is designed for small and medium-sized businesses. You can download it from the app store and use it to create a business profile, interact with customers, and manage messages. To create an account, follow these steps:
Download and install the WhatsApp Business App from your device's app store (available on Android and iOS).
Register your business phone number, which should be separate from your personal WhatsApp number.
Create a business profile by adding your business name, logo, description, and contact details.
Use features like Quick Replies, Greeting Messages, and Away Messages to automate and manage customer interactions.
WhatsApp Business API: This is intended for larger enterprises and allows for more advanced integrations with CRM systems and automation. It involves working with WhatsApp's business partners and requires a more complex setup.
2. Verification: Once you've set up your business profile, you can request WhatsApp to verify your account. A verified account gets a green checkmark badge, indicating its authenticity to customers.
3. Promote Your WhatsApp Number: Share your WhatsApp business number on your website, social media, and other communication channels to encourage customers to contact you on WhatsApp.
4. Engage with Customers: Start interacting with your customers on WhatsApp. You can answer their inquiries, provide customer support, send updates, and even use WhatsApp Business API for automated messaging.
5. WhatsApp Business Features: Explore and use features like Catalogs to showcase your products and services, Labels to categorize your contacts, and Broadcast Lists to send messages to multiple customers.
6. Comply with WhatsApp Policies: Ensure that you comply with WhatsApp's policies for business use, especially regarding messaging frequency, content, and data privacy.
7. Analyze and Improve: Use WhatsApp Business Insights to track metrics like message response rates, customer engagement, and more. Analyze this data to improve your customer interactions.
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